Archive for the ‘The Novero Platform™’ Category

What is The Novero Platform™

Tuesday, December 16th, 2008

“The Novero Platform™ is a Web based Control Panel which allows our Customers to have Total Control of their Numbers and Call Services in Real-Time.

When you are Logged In to The Novero Platform™, you are Connected Directly to our Network and Switches, so any Changes or Actions you perform are in Real-Time and are reflected Immediately across the UK Public Telephone Network.

All of our Customers get free access to The Novero Platform™, some of the tasks you can do are:

  • Allocate and Activate Numbers
  • Set Up, Suspend or Stop Call Services
  • Set Up Hunt Groups
  • Make Unlimited Changes to Call Routing settings
  • View Real-Time Call Statistics on Numbers
  • Monitor Services 24 Hours a Day, every Day of the Year
  • Change Account Details”

How long will I need to wait for my new number to be working?

Monday, January 14th, 2008

“If you order a Number online via our Web site then the Number will be up and running immediately. Equally, any changes made via the Novero Platform™, either to the number routing, or to the service associated with your number are activated immediately, giving you instant access and complete control over your numbers and services.”

Can I get invoiced every month for my call charges?

Monday, January 14th, 2008

“No. For call charges you need to use the Top-Up Balance system on The Novero Platform™.”

Can I get a weekly report of how many calls been made on my number(s)

Monday, January 14th, 2008

“Yes, you can go into The Novero Platform™ and look at the Call Statistics for a specific number. TTNC provides Real-Time Call Statistics (updated every 15 second). There’s an option to download CDR data in a CSV file so you can look at it in Excel .”