What's happened at TTNC this month.
Unfortunately, there's a growing trend of nuisance callers deliberately changing their Caller ID to hide their identity, this is known as 'Number Spoofing'.
Making and receiving calls has never been easier! We are delighted to announce the launch of our brand-new Softphone App f
Telephone, Broadband and Pay-TV customers must be warned when their minimum contract period is coming to an end, under new rules announced today by Ofcom.
The 11th Annual ITSPA Awards ceremony took place in London on the 1st of May 2019. TTNC come away with the award in the 'Best SOHO/Consumer ITSP' category.
What's happening at TTNC this month
Regulatory enforcement related to phone numbers is on the rise around the world. This increased scrutiny is driven by various factors including increased incidents of misuse and abuse of phone numbers, and heightened national security concerns.
Using SMS as a communications channel can be vital to the success of your business. Now the cost of sending SMS from your TTNC number has been slashed.
The reason we’ve decided to look at call charges before anything else is because nearly every customer pays for call charges, therefore any changes we make will have a big, positive impact for our customers.
Ofcom and the ICO have published an update on their joint action plan to tackle nuisance calls and SMS messages.
What's happened at TTNC this year.
A summary of TTNC’s work and achievements for the past 12 months, and news for the coming year.
TTNC’s Call Recording Control service allows agents to pause and resume recording during the conversation, reassuring customer when processing payments and preventing sensitive data from being stored.
Following an investigation, Ofcom has imposed a £24,500 fine to cloud communications company 'Vonage' for failing to provide uninterrupted access to 999 and 112 Emergency services.
New EU rules on retail price caps for intra-EU communications are being introduced and come into effect on the 15th May 2019.
