Unfortunately, there's a growing trend of nuisance callers deliberately changing their Caller ID to hide their identity, this is known as 'Number Spoofing'.
Introducing the TTNC Softphone App for Mobile
Making and receiving calls has never been easier! We are delighted to announce the launch of our brand-new Softphone App f
Ofcom: New rules for contracts and best deals
Telephone, Broadband and Pay-TV customers must be warned when their minimum contract period is coming to an end, under new rules announced today by Ofcom.
Deja Woooo! TTNC Win at the ITSPA Awards for the second year on the trot!
The 11th Annual ITSPA Awards ceremony took place in London on the 1st of May 2019. TTNC come away with the award in the 'Best SOHO/Consumer ITSP' category.
Document Verification for International Numbers
Regulatory enforcement related to phone numbers is on the rise around the world. This increased scrutiny is driven by various factors including increased incidents of misuse and abuse of phone numbers, and heightened national security concerns.
Big Reductions for PAYG SMS and Bulk SMS Bundles
Using SMS as a communications channel can be vital to the success of your business. Now the cost of sending SMS from your TTNC number has been slashed.
Changes To Our Call Charges
The reason we’ve decided to look at call charges before anything else is because nearly every customer pays for call charges, therefore any changes we make will have a big, positive impact for our customers.
Nuisance Calls & SMS: Joint Action Plan Update
Ofcom and the ICO have published an update on their joint action plan to tackle nuisance calls and SMS messages.
TTNC's round-up for 2018 and the plan for 2019
A summary of TTNC’s work and achievements for the past 12 months, and news for the coming year.
How-To: Use TTNC's Call Recording Control
TTNC’s Call Recording Control service allows agents to pause and resume recording during the conversation, reassuring customer when processing payments and preventing sensitive data from being stored.
Fined for not providing access to 999 and 112 Emergency Services
Following an investigation, Ofcom has imposed a £24,500 fine to cloud communications company 'Vonage' for failing to provide uninterrupted access to 999 and 112 Emergency services.