Are you switched on about the switch-off?

Did you know that in 2025, the UK's old copper-based phone network will be switched off, resulting in the withdrawal of all traditional services?

Telecoms
What are the benefits of having multiple VoIP Users?

The ongoing cost of our VoIP service is one of its main selling points, but the ability to make free internal calls takes the stress out of remote working.

VoIP
New 07 Mobile Numbers released

We’re pleased to announce that we can now offer UK 07 Mobile Numbers to our customers. Our Mobile Numbers can be used in the same way as our other numbers and work with all of our services

Virtual Numbers
How-To: Get a 'heads up' with Call Whisper

Our Call Whisper service plays a short message to the receiver before connecting the caller, helping you to identify calls made to your TTNC number.

How-to
Ofcom: Fewer nuisance calls, but more to do

Reports show that nuisance calls to UK landlines have fallen by 22% over the last 3 years.

News
Ofcom: advice about coronavirus scam calls and texts

Ofcom has reported an increase in related fraudulent calls and texts associated with Coronavirus as scammers are taking advantage of the panic.

Ofcom
Ofcom: Contract end and best deals communication

New rules come into effect this month, which could save money for more than 20 million people.

Regulatory
Ban on selling ‘locked’ mobile phones

Some of the UK Mobile Phone providers sell locked mobile phones so they cannot be used on another network. Ofcom is now proposing to ban the sale of locked mobile devices to remove this extra hurdle for customers.

Regulatory
Ofcom fines company for 'Telephone Slamming'

After an eleven-month investigation, Ofcom found Fareham based service provider 'Onestream' guilty of Telephone Slamming and fined them £35,000.

Regulatory
New Framework for fairness

In a bid to stamp out unfair practices and confusion, Ofcom’s Fairness Framework will support companies in their work to improve customer service and make fairness a core part of their business.

Ofcom
Document Verification for International Numbers

Regulatory enforcement related to phone numbers is on the rise around the world. This increased scrutiny is driven by various factors including increased incidents of misuse and abuse of phone numbers, and heightened national security concerns.

Regulatory
Number Porting Protection

Looking beyond current porting arrangements, Ofcom believes that it's time to transform how telephone numbers are administered, authenticated and ported.

Regulatory
Nuisance Calls & SMS: Joint Action Plan Update

Ofcom and the ICO have published an update on their joint action plan to tackle nuisance calls and SMS messages.

Regulatory
What is a memorable number and why do they matter?

What is a Memorable number and why do they matter? An explanation about Memorable numbers and why you should use them.

Virtual Numbers
Ofcom fines company £50,000 for breaking number porting rules

A warning to any Communication company who tries to stop their customers from switching to another provider.

Industry
Price caps for intra-EU communications

New EU rules on retail price caps for intra-EU communications are being introduced and come into effect on the 15th May 2019.

Industry
New price cap on calling 118 numbers

In an attempt to protect people who use 118 directory enquiry services from high call charges, Ofcom is introducing a new price cap on all calls made to 118 numbers.

Ofcom
​Call Recording and GDPR

Although Call recording has many uses and benefits, you should be aware of the legislation covering Call Recording and ensure that you are compliant with the new GDPR rules which came in to effect on 25th May 2018.

Services
Ofcom Statement: Guidelines for Calling Line Identification Facilities

On the 26th April 2018 OFCOM published a statement in relation to the guidelines for Calling Line Identification facilities.

Telecoms
Memorable Numbers

Telephones are a key part of your business. You need to ensure that you are making the most of your telephone system, starting with the number itself.

Telecoms
Mini Case Study - how numbers break down barriers

In just a month’s time, runners will be gearing up to take part in the Morrisons Great North Run, all in aid of charity. Wh

Telecoms
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