Call Recording: Say that again?!
Call Recording is a valuable tool for your business. Allowing you and your team to review calls, and ensure you get the correct information from the call....Read Post
Call Recording is a valuable tool for your business. Allowing you and your team to review calls, and ensure you get the correct information from the call.
The Comms Council UK announced the finalists for their 2021 Awards. We're proud that we have been shortlisted for both categories we entered.
Last month the UK's Citizens Advice service launched their Scams Awareness Campaign. This annual campaign is all about helping people recognise a scam, report it to the relevant organisations and talk about their experiences to help raise public awareness.
Did you know that in 2025, the UK's old copper-based phone network will be switched off, resulting in the withdrawal of all traditional services?
The ongoing cost of our VoIP service is one of its main selling points, but the ability to make free internal calls takes the stress out of remote working.
The latest news from TTNC, the telecoms industry and the regulator this month - April 2021.
Many people have reported receiving a text message asking them to install a delivery tracking app because they have missed a delivery. The app is spyware known as FluBot, and it's affecting Android phones and devices throughout the UK.
Ring Groups are a great way to control and share the distribution of incoming calls amongst employees and departments.
We have recently added three new Yealink VoIP Desk Phones to our hand-selected VoIP hardware offering. Find out why we chose these handsets.
The latest news from TTNC, the telecoms industry and the regulator this month - March 2021.
Here are a few of our favourite VoIP Phone features, all of which can be enabled from within your handset's settings.
Every March, we plan and set out our goals for the year ahead, which runs from April to the end of March each year.
With 9 out of 10 messages read within 3 minutes and 98% read the same day, it's the most effective way to get to the forefront of your customers' minds.
Call credit can be used to pay for the forwarding charges for inbound & outbound calls, outbound SMS and fax services.
The latest news from TTNC, the telecoms industry and the regulator this month - January 2021.
Ofcom has published 7 tips to help you manage data and get your household the bandwidth they need, for video streaming, virtual meetings and voice calls.
With Coronavirus being one of the most talked-about subjects in history, it's no surprise that fraudsters are doing everything they can to exploit the situation.
Call Screening will tell you which number your calls are coming from and give you the choice of when to accept a call.
The latest news from TTNC, the telecoms industry and the regulator this month - December 2020 as well as a round-up of the year.
Despite 2020 being anything but ordinary, we have been able to achieve numerous things as a company, even while working from our respective home offices, dining rooms and back bedrooms.