TTNC's round-up for 2018 and the plan for 2019
A summary of TTNC’s work and achievements for the past 12 months, and news for the coming year...Read Post
A summary of TTNC’s work and achievements for the past 12 months, and news for the coming year
TTNC’s Call Recording Control service allows agents to pause and resume recording during the conversation, reassuring customer when processing payments and preventing sensitive data from being stored.
Following an investigation, Ofcom has imposed a £24,500 fine to cloud communications company 'Vonage' for failing to provide uninterrupted access to 999 and 112 Emergency services.
A warning to any Communication company who tries to stop their customers from switching to another provider.
New EU rules on retail price caps for intra-EU communications are being introduced and come into effect on the 15th May 2019
In an attempt to protect people who use 118 directory enquiry services from high call charges, Ofcom is introducing a new price cap on all calls made to 118 numbers.
Ring Groups are a great way to control and share the distribution of incoming calls amongst employees and departments
The Department of Business, Energy and Industrial Strategy has given Ofcom £700,000 to research how blockchain technology c
From October 1st 2019, phone users will have protection from high charges for calling ‘070’ numbers. These numbers are ofte
Ofcom, the UK's Communications regulator, has introduced new rules to prevent people from receiving unwanted calls which co
We've made some changes to our platform and altered the way we collect, handle, and store data.
Nobody likes nasty surprises, and we all know that some destinations and telephone numbers can be expensive to call. As a c
We know consumers love texts. 8.3 trillion text messages this year alone. 23 billion messages per day 16 million messages p
ITSPA is the UK’s Trade Association for VoIP (Voice over Internet Protocol) and next-generation communication service provi
Although Call recording has many uses and benefits, you should be aware of the legislation covering Call Recording and ensure that you are compliant with the new GDPR rules which came in to effect on 25th May 2018.
As many of you will be aware, the EU General Data Protection Regulation (GDPR) will come into force on 25th May 2018
Guidelines for Calling Line Identification Facilities On the 26th April 2018 OFCOM published a statement in relation to the
As a VoIP provider of 12 years and counting TTNC is proud to have been awarded the Internet Telephony Service Provider’s Association (ITSPA) Quality Mark.
As more and more companies migrate to using voice over IP and cloud-based communications services, there are growing concerns about the security and reliability of these types of services.