TTNC Zapier App launched
We're pleased to announce our partnership with the automation platform Zapier. Our App will enable you to automatically send an SMS or make a Phone Call....Read Post
Using SMS as a communications channel can be vital to the success of your business. Now the cost of sending SMS from your TTNC number has been slashed.
The reason we’ve decided to look at call charges before anything else is because nearly every customer pays for call charges, therefore any changes we make will have a big, positive impact for our customers.
SMS Messaging provides an immediate, personal way to communicate with your audience. Almost 75% of customers prefer an SMS rather than a phone call.
Ofcom and the ICO have published an update on their joint action plan to tackle nuisance calls and SMS messages.
A handful of our customers have recently asked questions regarding Webhooks and how they can be used beyond sending standard emails from Zapier.
What is a Memorable number and why do they matter? An explanation about Memorable numbers and why you should use them.
Zapier is a web tool that allows you to connect apps you use every day to automate tasks and save time.
A summary of TTNC’s work and achievements for the past 12 months, and news for the coming year.
TTNC’s Call Recording Control service allows agents to pause and resume recording during the conversation, reassuring customer when processing payments and preventing sensitive data from being stored.
Following an investigation, Ofcom has imposed a £24,500 fine to cloud communications company 'Vonage' for failing to provide uninterrupted access to 999 and 112 Emergency services.
A warning to any Communication company who tries to stop their customers from switching to another provider.
New EU rules on retail price caps for intra-EU communications are being introduced and come into effect on the 15th May 2019.
In an attempt to protect people who use 118 directory enquiry services from high call charges, Ofcom is introducing a new price cap on all calls made to 118 numbers.
Ring Groups are a great way to control and share the distribution of incoming calls amongst employees and departments.