The latest change to Ofcom’s Competition and Consumer Enforcement Bulletin was made today and relates to open case: CW/01054/08/10 Dispute between Colt and BT about geographic termination rates. The Competition and Consumer Enforcement Bulletin sets out the proposed scope of the dispute and the timeframes for comments, expressions of interest and the provision of evidence.
Posts Tagged ‘Call Charges’
Ofcom Competition and Consumer Enforcement Bulletin
Monday, September 6th, 2010Ofcom Competition and Consumer Enforcement Bulletin
Friday, August 13th, 2010The latest change to Ofcom’s Competition and Consumer Enforcement Bulletin was made today and relates to closed case: CW/01042/01/10 Dispute between BT and each of Vodafone, T-Mobile, O2, Orange, H3G, and Everything Everywhere about BT’s termination charges for 0845 and 0870 calls.
BT to raise call charges by 10% – BBC report
Monday, July 19th, 2010This story was reported on the BBC website at the end of last week:
‘Telecoms giant BT has said it will increase call charges by 10% and its monthly line rental by 50p from the beginning of October.
The majority of customers will be informed of the move by letter this week.
The cost of connecting a call will go up from 9.9 pence to 10.9p, while the daytime rate rises from 5.9p to 6.4p.
Customers who sign up to a year-long contract upfront will avoid the increased charges.
BT said it estimates the impact of the changes will be just 1p a day, because its average customer makes only 80 seconds of daytime calls each day, and more than half subscribe to inclusive packages.
It said “calling plans enable customers to avoid the set-up fee and charges for most calls altogether”.
Cheaper rates
From October, BT customers will pay a landline rental charge of £13.29 a month, or £12.04 if they receive their bills by e-mail.
The price changes are part of a concerted move by the company to get customers to sign up to longer-term contracts and special bundled packages.
They are offering cheaper rates for those that do.
After 1 October, the standard cost of a landline will be £159.48. For those who pay the entire sum upfront, it will be £131.88. If they sign up before the end of October, the cost will be £113.88, which works out at £9.49 a month.
BT said it would be happy to discuss inclusive packages to reduce bills or different payment options, such as inclusive packages.’
To see this story on their website, and follow any of their related links simply click here.
Ofcom Update: BT vs. Mobile Operators over termination charges for 0845 and 0870 calls
Monday, July 12th, 2010The latest change to Ofcom’s Competition and Consumer Enforcement Bulletin was made today and relates to an update note to open case CW/01042/01/10 Disputes between BT and each of Vodafone, T-Mobile, O2, Orange and H3G about BT’s termination charges for 0845 and 0870 calls. This announces a supplementary consultation on our proposals to resolve these disputes and the timeframe for comments.
Please click on the link below.
Ofcom update: Dispute between BT and Mobile Operators over termination charges
Ofcom Update: Ofcom Competition and Consumer Enforcement Bulletin
Wednesday, June 16th, 2010The latest change to Ofcom’s Competition and Consumer Enforcement Bulletin was made today and relates to closed case: CW/01041/12/09 Dispute between Stour Marine Ltd and O2 UK Ltd concerning termination rates.
Please click on the link below:
Ofcom Update: Ofcom Competition and Consumer Enforcement Bulletin
Monday, June 14th, 2010The latest change to Ofcom’s Competition and Consumer Enforcement Bulletin was made today and relates to open case: CW/01042/01/10 Dispute between BT and each of Vodafone, T-Mobile, O2, Orange and H3G about BT’s termination charges for 0845 and 0870 calls. The update note sets out Ofcom’s proposals to resolve the dispute and the timeframe for comments.
Please click on the link below.
Ofcom Update: Ofcom Competition and Consumer Enforcement Bulletin
Wednesday, May 26th, 2010The latest change to Ofcom’s Competition and Consumer Enforcement Bulletin was made today and relates to open case CW/01041/12/09: Dispute between Stour Marine Ltd and O2 UK Ltd concerning termination rates. The update note sets out Ofcom’s proposals to resolve the dispute and the timeframe for comments.
Please click on the link below.
http://www.ofcom.org.uk/bulletins/comp_bull_ocases/open_all/cw_01041/
Ofcom Update: Ofcom Competition and Consumer Enforcement Bulletin
Tuesday, May 11th, 2010The latest change to Ofcom’s Competition and Consumer Enforcement Bulletin was made today and relates to open case CW/01037/10/09: Dispute between Cable & Wireless and BT about BT’s NTS call termination charges for ported numbers. The update note sets out Ofcom’s proposals to resolve the dispute and the timeframe for comments.
Please click on the link below.
http://www.ofcom.org.uk/bulletins/comp_bull_ocases/open_all/cw_1037/
PhonepayPlus Registration Scheme for premium rate service providers: an interim update and short consultation
Tuesday, April 13th, 2010PhonepayPlus today published an interim update on the development of a Registration Scheme for premium rate service (PRS) providers that includes a six-week consultation on a key question regarding its implementation.
In 2010, the regulator will launch a new Code of Practice that, if approved, will for the first time place an emphasis on desired outcomes for consumers rather than prescriptive rules on how services should operate. The proposed new Code will also distribute regulatory responsibility along the value chain, including content businesses that market directly to consumers.
Key to this new approach is a proposed mandatory registration for all PRS providers. This will deliver a number of benefits: businesses will find it easier to carry out due diligence on their partners; consumers will be able to quickly find answers to questions about a service they have used or seen advertised; and because PhonepayPlus will link its adjudications to businesses and their directors, a light will be shone on rogue providers that sometimes give the market a bad name.
The update outlines the Scheme’s objectives and governing principles and explains our thinking on its scope; the information we would require businesses to provide; and how it should be paid for.
We are also seeking views on our intention to proceed with the implementation of the Scheme despite the fact that the Code has not yet been consulted on, nor approved by, Ofcom. In light of a challenging implementation time-frame, we are conducting a six-week consultation that ends on 25 May.
Please click here to view the update which includes details on how to respond to this limited consultation exercise.
TTNC reduce Call Forwarding Rates to all customers
Thursday, April 8th, 2010We’re really pleased to let you know that we’ve reduced our Call Forwarding Charges to mobiles by 2 pence across the board. This isn’t a special offer; it’s a permanent change. This means that all our customers, old and new, forwarding their calls to a mobile will get more talk time from their call credit.
Freephone (0800/0808) numbers can now be forwarded to a mobile at a rate of 14 pence per minute (down from 16 pence per minute), while our other ranges have had the forwarding rate reduced to 12 pence per minute (down from 14 pence per minute).
So, if on average you spend £25 on call credit a month forwarding a freephone number to a mobile, you now get about 20mins more talk time each month . Over the course of a year, this is a saving of nearly £40.
There’s nothing you have to do, these new rates are active on all accounts from now .
