Posts Tagged ‘Guides’

Introducing 03 UK Wide numbers

Tuesday, July 6th, 2010

Growing awareness – 03 UK Wide numbers

We’ve recently been receiving quite a few enquiries about the 03 UK Wide number range; clearly awareness is growing of this new range of numbers.

An alternative to 08 numbers

Ofcom released the 03 number range as an alternative to the 08 number ranges we’re all familiar with. The 08 numbers still have their place; 03 numbers aren’t intended to replace them fully, but they do provide an alternative with a key benefit.

The rise of the mobile phone

It’s probably the case now that more people are making calls from their mobile phones than landlines. Some people are abandoning fixed landlines in their homes altogether, just making use of the phone they have with them all the time.

This is why the 03 number range is beginning to grow in popularity, potentially over the 08 number ranges.

  • A customer calling an 08 number from their mobile can pay up to 40p per minute, depending on their provider.
  • A customer calling an 03 number from their mobile can have the call included in their free minutes from their provider.

Instantly there’s a key benefit for businesses. The ability to present themselves on a national scale, just like the 08 numbers, but without their customers having to pay a high price just to call them. Suddenly the customer grows in confidence, feeling able to contact the business, hopefully more often, increasing their loyalty to that business.

In the same way, if a customer has a free minute plan with a landline provider, calls to 03 numbers can again be included.

Charity, non-profit and public sector organisations – 030 numbers

Within the 03 numbers, there is a particular range dedicated to charity, non-profit and public sector organisations. That range begins 030.

To read Ofcoms guidance on bodies eligible for an 030 number, click below:

Ofcom guidance – 030 numbers

Using an 03 number with TTNC

We have thousands of numbers in this range to choose from. As always there are numbers from £25 all the way up to our most memorable numbers at £595 (prices exc. VAT). The costs to our users are exactly the same as using a UK Geographic number in terms of diverting calls to a UK landline or mobile.

For more information – Read about our 03 numbers here

Global Communication Solutions is in administration

Monday, March 29th, 2010

Global Communication Solutions is in administration, nearly 10,000 business customers have been affected, for more information please visit www.ukbusinessforums.co.uk to read more.

If you are affected by these events please visist our information page GCS Administration Information or alternatively to reactivate your number with TTNC please visit our transfer page to register.

Global Communication Solutions Ltd (GCS) is in Administration

Thursday, March 25th, 2010

As of Tuesday 23rd March 2010, Global Communication Solutions Ltd (GCS) is now in Administration prior to a Liquidation.

For customers of GCS looking for information and advice about what you can do with your numbers, follow the links below:

http://www.ttnc.co.uk/gcs
http://www.ttnc.co.uk/gcsadmin

Call Costs guide

Thursday, October 22nd, 2009

If you’re confused by call charges or don’t know your 03 from your 0845 numbers, then we have the perfect guide for you which Ofcom published this month.

There are so many different types of phone number these days that it can be hard keeping tabs on how much they cost to call.
Ofcom’s guide looks at some of the common numbers in use today, what they are used for and how much it costs to call them from a BT landline.

You can then download the guide, print it off and keep it by your phone so that you’ve always got the facts at your fingertips.

Geographic numbers
The guide gives you the lowdown on geographic numbers – numbers beginning 01 or 02 – as well as 03 numbers, which many organisations now use as an alternative to more expensive 08 numbers.

There’s also information on 030 numbers –used by not for profit organisations – and 07 mobile numbers and 070 personal numbers.

The guide explains all about 08 numbers, ranging from 0800 numbers – which are free to call from a landline – to 0843, 0844 and 0845 numbers, as well as 0870 numbers.

Finally the guide will tell you how much you can expect to pay if you call the more expensive 0871/2/3 numbers and premium rate 090 numbers.

Mobile costs
The prices in the guide are based on the cost of calls from a BT landline and other providers’ prices may vary. Calls from mobiles will almost always be higher and you should check the costs of calls with your provider.

Download Ofcom’s guide to telephone numbering in the UK

Confusion about the London Area Code

Tuesday, October 20th, 2009

Since 2000, the area dialling code for London has been 020 – although some people mistakenly believe it is actually 0207 or 0208.
However, the 7 or 8 element is actually the first digit of the local telephone number, depending on whether the phone number had previously been Inner (0171) or Outer (0181) London.

Ofcom allocates hundreds of thousands of new London numbers every year and as result also introduced new (020) 3 numbers in 2005 to meet the growing demand in the capital.

Ofcom no longer Allocates 020 7 or 020 8 number ranges.

TTNC has nearly 20,000 x 020 3 London Number available and several hundred 020 7 and 020 8 numbers. To view available numbers please click on one of the links below;

Scam alert: Beware of bogus callers

Friday, September 18th, 2009

Fraudsters are currently phoning consumers claiming to be from BT or Ofcom.

They claim that the consumer’s telephone line needs digital upgrade work. This, they say, will cost £6 and if it isn’t paid within 10 days the consumer’s phone line will be cut off.

In some cases, the fraudster will claim that the line needs testing and they will temporarily disconnect it. When the consumer tries to make an outgoing call they are unable to do so. This is simply because the fraudster is still on the line meaning no outbound calls can be made.

This is a scam. Ofcom and BT have alerted the relevant authorities for investigation.

What to do if fraudsters call

If you receive such a call and you suspect that it is fraudulent:

  • Do not give out any personal or bank details
  • Call your service provider’s nuisance call bureau to see if the call can be traced
  • If it can, pass on details to Ofcom or Consumer Direct (contact details at the end of the article)

What to do if you have given out personal details

If you have already received a call and given out your bank details you should:

  • call your bank immediately to let them know about the scam and to cancel your credit card or change your bank details
  • ask your bank to try and trace the payment
  • and if you get any details, let Ofcom or Consumer Direct know

To contact Ofcom’s Advisory Team call 0300 123 3333.

To contact Consumer Direct call 08454 04 05 06.

Ofcom Alert: Bogus Callers