Posts Tagged ‘Ofcom’

Ofcom Consumer Protection Test

Wednesday, September 8th, 2010

The Consumer Protection Test for telephone number allocation focuses on communications providers who have used numbers to cause serious or repeated harm to consumers.  Ofcom will not allocate 070 personal numbers, 0871/2/3 special service higher rate numbers and 09 premium rate numbers to anyone who appears on either of two lists.

We at TTNC take our responsibility as a service provider very seriously and take best use of numbers and consumer protection into account when assigning telephone numbers to others.

These lists provide us with an incredibly useful reference point. We have included a link to these lists below simply for your interest.

The latest ‘Under Assessment’ and ‘Number Refusal’ lists have been updated here

Proposed changes to the National Telephone Numbering Plan, the Numbering General Condition and telephone numbering application forms

Tuesday, September 7th, 2010

Ofcom today published a consultation proposing small changes to the National Telephone Numbering Plan, the Numbering General Condition and the telephone numbering application forms within existing numbering policy.

The closing date for responses to the consultation is 8 October 2010.

Ofcom’s consultation can be found here

Ofcom Competition and Consumer Enforcement Bulletin

Monday, September 6th, 2010

The latest change to Ofcom’s Competition and Consumer Enforcement Bulletin was made today and relates to open case: CW/01054/08/10 Dispute between Colt and BT about geographic termination rates. The Competition and Consumer Enforcement Bulletin sets out the proposed scope of the dispute and the timeframes for comments, expressions of interest and the provision of evidence.

Please click on the link

Ofcom review of retail and wholesale ISDN 30 markets

Monday, August 23rd, 2010

Ofcom today published a statement on its review of retail and wholesale ISDN 30 markets. ISDN 30 is a product that provides between 8 and 30 digital telephone lines for businesses.

Following consultation, Ofcom has today decided to remove retail regulations on BT as the retail market is now competitive but maintain wholesale regulations to ensure the retail market continues to function well.

Ofcom’s statement can be found here

Ofcom publishes Communications Market Reports

Monday, August 23rd, 2010

Ofcom has published its annual Communications Market Report into the UK’s TV, radio, broadband, telecoms and mobile industries. This year’s report shows that consumers are spending almost half of their waking hours using media and communications. The report also reveals that although usage is increasing, spend on communications services continues to decrease.

The report can be found here: http://www.ofcom.org.uk/cmr

Separately, Ofcom has also published Communications Market Reports for England, Scotland, Northern Ireland and Wales. The reports highlight trends in take up and use of communications in the devolved Nations and the English Regions.

The reports can be found here:

http://www.ofcom.org.uk/cmrengland

http://www.ofcom.org.uk/cmrscotland

http://www.ofcom.org.uk/cmrwales

http://www.ofcom.org.uk/cmrnorthernireland

Ofcom Competition and Consumer Enforcement Bulletin

Friday, August 13th, 2010

The latest change to Ofcom’s Competition and Consumer Enforcement Bulletin was made today and relates to closed case: CW/01042/01/10 Dispute between BT and each of Vodafone, T-Mobile, O2, Orange, H3G, and Everything Everywhere about BT’s termination charges for 0845 and 0870 calls.

Please click on the link to read more

Ofcom Competition and Consumer Enforcement Bulletin

Tuesday, August 10th, 2010

The latest change to Ofcom’s Competition and Consumer Enforcement Bulletin was made today and relates to closed compliance case: CW/00998/09/08 Own-initiative investigation into Telephonics Integrated Telephony Limited about sales and marketing and the use of information obtained during the transfer process.

To view more, please click on this link

Assessment of Mobile Location Technology

Thursday, August 5th, 2010

Ofcom commissioned a research study on mobile location technology in order to gain a better understanding of the systems, technology and capabilities required for provision of location information during emergency calls from mobile phones.

The research can be found here

Homephonechoices.co.uk earns Ofcom accreditation

Tuesday, August 3rd, 2010

Homephonechoices.co.uk has today been awarded Ofcom accreditation for its price comparison service.

The Ofcom price accreditation scheme logo is awarded to websites that have had their price comparison services put through a rigorous independent audit. The audit checks whether the information provided to consumers is accessible, accurate, transparent, comprehensive and up to date.

The full news release can be found here

Ofcom publishes speech recognition technology study

Monday, August 2nd, 2010

Ofcom has today published an initial study looking at the effectiveness of speech recognition technology used in VoIP communications and how it might improve accessibility to telecommunications services for hearing impaired consumers.

The VoIP text study can be found here