Ofcom today published a statement on its review of retail and wholesale ISDN 30 markets. ISDN 30 is a product that provides between 8 and 30 digital telephone lines for businesses.
Following consultation, Ofcom has today decided to remove retail regulations on BT as the retail market is now competitive but maintain wholesale regulations to ensure the retail market continues to function well.
Ofcom has published its annual Communications Market Report into the UK’s TV, radio, broadband, telecoms and mobile industries. This year’s report shows that consumers are spending almost half of their waking hours using media and communications. The report also reveals that although usage is increasing, spend on communications services continues to decrease.
The report can be found here: http://www.ofcom.org.uk/cmr
Separately, Ofcom has also published Communications Market Reports for England, Scotland, Northern Ireland and Wales. The reports highlight trends in take up and use of communications in the devolved Nations and the English Regions.
The reports can be found here:
http://www.ofcom.org.uk/cmrengland
http://www.ofcom.org.uk/cmrscotland
The latest change to Ofcom’s Competition and Consumer Enforcement Bulletin was made today and relates to closed compliance case: CW/00998/09/08 Own-initiative investigation into Telephonics Integrated Telephony Limited about sales and marketing and the use of information obtained during the transfer process.
To view more, please click on this link
We’re really pleased to release for our customers our latest service – Outbound Call Recording.
This service gives you a facility for monitoring your businesses important outbound calls, to protect your staff, to identify opportunities for development and ensure your customers are receiving the service you’d expect.
MONTHLY SERVICE – £9.95 per month
It works from any UK landline or mobile handset and costs nothing to set up. There’s no lengthy contract to sign up for either. For each month you want to use it you’ll pay £9.95 + VAT.
HOW IT WORKS
To use this service, you go through just a few simple steps. There’s no software/hardware to buy and install and no need to find storage space for tapes or discs of recordings.
Once you order it, we give you a dedicated Geographic number (starting 01 or 02). Each time you want to record one of your outbound calls:
After this it’s just like you’ve dialled your customer directly; with the exception that within seconds of finishing the call you can listen to and download the recording from the Novero Platform.
PAYING FOR CALLS
The cost of calls is managed through our Pay As You Go system (much like our inbound call charges). We deduct the call charges from the credit on your account as you make your calls. We’ll only deduct the cost for however many seconds you’re on a call.
*These rates include a call recording surcharge. Costs will vary for other call destinations.
For more information go to:
http://www.ttnc.co.uk/services/outbound-call-recording.do
To add this to your account, login to the Novero Platform and look for the ‘Add Additional Services’ link on the left hand side. Click on this and simply follow the steps to set up and start using the Outbound Call Recording service.
Following customer feedback we are very pleased to announce the launch of our new Automatic Top Up system.
If you want to save time and not worry about Topping Up your account, then this new service is for you. It’ll mean that you can concentrate more on your calls and think less about your call charge balance.
Whenever your Call charge balance goes below £5, your account will be automatically Topped Up with an amount you have chosen.
How it works
The next time your account reaches £5 your account will automatically be Topped Up, we will also send you an email every time an Automatic Top Up is made.
If for some reason we are unable to take payment, we’ll send you an email to let you know, if this happens you will need to Top Up manually using the Novero Platform and you will also need to re-activate the Automatic Top Up service.
Setting Up
There is no charge to use the Automatic Top Up service and it is very simple to set up; When you next add Call Credit to your account, just click on the “Activate Automatic Top Up” check box, select the amount you want to Top Up with and then enter your card details, and that’s it!
For more information please see our Pay As You Go and Automatic Top Up system please visit – Pay As You Go.
We have developed and now released a tool designed to help people find information about specific telephone numbers and their operators. If you’re looking to manage all your numbers in one place, this tool will be the place to start. With it you can find out the provider of any given number, which we can then use to determine if the number is able to be ported to TTNC. Visit our Number Look-Up Tool and try it for yourself.
For more information on this process go to the Number Porting page.
Our data comes straight from Ofcom and is updated regularly to keep the information accurate and helpful to you.
TTNC is looking to expand and as part of our business model, we are looking for Merger and Acquisition opportunities within the communications industry.
We are primarily interested in companies who are based in the United Kingdom, but we will also consider companies based outside the United Kingdom.
We will provide a clear exit path to the acquired business owners and/or an opportunity for the owners and employees to be a part of TTNC.
We are keen to acquire businesses who have existing customer bases and who are operating in the following business areas – and/or – offering any of the following services;
Telephone Numbering
Voice Services
Fax Services
SMS Services
Apart from the above business assets, we are also interested in people with the following attributes;
If you are an owner of a business that posses any of the assets or attributes that we have listed and are interested in our Merger and Acquisition opportunities, please contact us;
Telephone: 020 3151 1000
Fax: 0845 468 10001
Email: sales@ttnc.co.uk
Over the last 2 years, TTNC has seen a steady increase in the sales of Geographic Telephone Numbers (01 and 02 numbers). TTNC now sells more Geographic Numbers than any other number range including Non Geographic Numbers and even Freephone Numbers.
Geographic Numbers are also known as Local Area Code Numbers and UK Town Numbers, they are used by businesses and organisations of all sizes, including local trades and services, charities, corporate and international businesses.
TTNC Geographic Numbers are virtual numbers which means they are not attached to a physical line, this they can routed (diverted) and any type of destination including mobile and international numbers. As they are virtual numbers, there is no need to change your number if you move offices/locations, it also means you can attach services to the numbers such as Virtual Receptionist, Call Whisper, Call Recording, etc.
One reason that Geographic Numbers have become so popular is the fact that they are free to call (or very cheap to call) for most people as they are included in most people’s call packages, even when they use a mobile phone, unlike Freephone numbers which can cost up to 40 pence per minute to call from some mobile telephones.
Another reason why geographic Numbers have become so popular is the fact that a local tradesman (say a locksmith or plumber) can use them to advertise in their surrounding areas, so they can increase their reach and their business opportunities.
All of TTNC’s Numbers come with Free Call Management and Free Call Statistics.
Please visit our Geographic Number page for more information.
Following an announcement to PipeMedia and PipeCall customers informing them that their service would be disconnected on the 30th of October, 2009, TTNC is pleased to announce that we now have a Porting agreement in place which enables us to Port in Non Geographic Numbers using the PipeMedia and PipeCall service.
TTNC’s Managing Director, Mark Burcher said; “We will be pleased to offer assistance to PipeMedia and PipeCall customers who face being left without a service on their Non Geographic Numbers after the 30th of October, 2009. We appreciate that these customers rely on their phone numbers for business purposes and they cannot afford to be without a service, therefore we did our very best to get a Porting Agreement in place to enable us to take over these customers numbers before their service finishes. If a PipeMedia or PipeCall customer Ports their Number to us then they will not suffer any downtime or disruption to service.”
TTNC is able to Port In the following Non Geographic Numbers;
If you are a PipeMedia or PipeCall customer using one of their Non Geographic Numbers and would like to keep your number and service live then please visit our special web page which we have created; www.ttnc.co.uk/pipemedia.do
We would like to thank our customers for their patience concerning our server and platform changes that we have implemented recently. We hope the resulting service is of an even better standard than before.
Full details of our server upgrade can be found on our website:
