Last Chance: Why Waiting Until January 2027 Will Cost You More
The PSTN switch-off is not a rumour and it is not a soft deadline. On 31 January 2027, the old copper phone network closes for good. Every business still relying on a traditional landline will need to have moved across before then, and the closer we get to that date, the harder it becomes to do it on your own terms.
If you have been meaning to sort this and keep putting it off, you are not alone. Most small businesses are waiting for a quieter month that never quite arrives. The problem is that everyone else is waiting too, and that has consequences for anyone who leaves it until the last few weeks.
What actually happens if you leave it too late
Migrating a phone line is not instant. It involves porting your numbers, installing new hardware, testing call quality, and training your team on anything that has changed. Done in good time, this is straightforward and barely noticeable. Done in a rush, in December or January, it becomes a queue.
Every provider, including us, has a limited number of engineers who can complete installs each week. As the deadline approaches, demand rises sharply while capacity stays roughly the same. That mismatch is what creates delays, and a delay that runs past 31 January is not a paperwork issue. It is a business that cannot make or receive calls.
Why moving now, rather than in the new year, makes sense
Moving now means you get to choose your install date, rather than taking whatever slot is left. It means your team can be trained before your busiest period, not during it. And it means you are dealing with this on a normal working week, rather than trying to fix a phone line problem in the same fortnight as your January accounts, stock take or new year rush.
With TTNC, migrating early also means:
• Keeping all of your existing numbers, with porting handled end to end.
• A price that will not rise for the length of your agreed term.
• An engineer-supported move, with a named UK-based contact if anything needs attention.
Do not wait for the last few weeks
31 January 2027 will arrive whether you have planned for it or not. The businesses that move now will do so calmly, on their own schedule, and at today’s terms. The businesses that wait will be competing for the same limited engineer capacity as everyone else who also waited, at exactly the moment that capacity is under the most pressure.
If you would like to see what moving to TTNC looks like for your business, get in touch today and we will talk you through it, with no pressure and no jargon.
