Below you can find all of our posts tagged with Call Recording.
There are three ways that you can make outbound calls displaying your TTNC number, from simply dialling from a device to placing a call via myTTNC.
TTNC’s Call Recording Control service allows agents to pause and resume recording during the conversation, reassuring customer when processing payments and preventing sensitive data from being stored.
Although Call recording has many uses and benefits, you should be aware of the legislation covering Call Recording and ensure that you are compliant with the new GDPR rules which came in to effect on 25th May 2018.
