Company News -May 2020

Company News /

Another strange month has passed, and we're still working from home. Despite working remotely, everyone has settled into their daily routines, and we're still in the 'office', contactable via phone, live chat and email, Monday to Friday 9-5.

Over the past two months, the network of local community aid groups has grown and grown. It's fantastic to see so many people doing their bit, and it's great to be able to help these groups to communicate with those in need.

We're really proud to say that over 20,000 people have used these services so far and we expect to set up more accounts over the next month..


We still want to help

As we are starting our tenth week of working from home, we want to reiterate our pledge to help those groups, charities and health care workers who are responding to the coronavirus crisis and giving their all in this time of need.

If you know of an outreach project, community support group or charity who are currently struggling with their telecoms and communications channels, please let them know of our service.

We think that it's only fair that we offer configuration advice and provide their telecoms solution for free during the crisis. They're going the extra mile to help others in need, and for that, we are eternally grateful.

We look forward to helping you and the wider community.


Industry and Regulation News

People are receiving fewer nuisance calls, but there is still more work to do
Home phone and mobile customers are receiving fewer nuisance calls than they were three years ago, according to latest research from Ofcom.


Product and Services News

International number update

A small change was implemented to our international number regulations this month. Proof of local address and company registration is now necessary for Hungarian numbers, all other countries remain the same. See more information on our Help Centre.

TLS Update for API users

TLS provides end-to-end data encryption on a secure website which helps keep your sensitive data safe. In the interest of continued security, we have disabled TLS 1.1 on our websites to ensure data is transferred via more secure protocols (TLS 1.2 or TLS 1.3). Modern browsers already support these and will soon disable TLS 1.1. This will not affect how you interact with our website. If you have any questions or issues, please get in touch.


Did you know?

Your myTTNC account provides you full access to our API

What is an API?
API stands for Application Program Interface. Put simply; it allows you to integrate our numbers, services and data into an existing system or even build your own application.

What Can It Do?
Everything you can do within myTTNC has a corresponding API Function; from purchasing new numbers, enabling services, downloading recorded calls to viewing your call data. There are currently over 60 API Functions, with more coming with the release of the updated myTTNC.

Guides And Examples
Head to our dedicated integrations guide within our Help Centre to see use cases, examples and the available functions.
https://help.ttnc.co.uk/docs/api

Paul Bell