Zapier: What is it, and how can it enhance your TTNC experience
Zapier is a web tool that allows you to connect apps you use every day to automate tasks and save time.
TTNC's round-up for 2018 and the plan for 2019
A summary of TTNC’s work and achievements for the past 12 months, and news for the coming year
TTNC Call Recording Control
TTNC’s Call Recording Control service allows agents to pause and resume recording during the conversation, reassuring customer when processing payments and preventing sensitive data from being stored.
TTNC Ring Groups
Ring Groups are a great way to control and share the distribution of incoming calls amongst employees and departments
TTNC - Protection against over spending and bill shock
Nobody likes nasty surprises, and we all know that some destinations and telephone numbers can be expensive to call. As a c
SMS - Messaging The Masses
We know consumers love texts. 8.3 trillion text messages this year alone. 23 billion messages per day 16 million messages p
TTNC winner of ITSPA Award
ITSPA is the UK’s Trade Association for VoIP (Voice over Internet Protocol) and next-generation communication service provi
TTNC awarded the ITSPA Quality Mark
As a VoIP provider of 12 years and counting TTNC is proud to have been awarded the Internet Telephony Service Provider’s Association (ITSPA) Quality Mark.
As more and more companies migrate to using voice over IP and cloud-based communications services, there are growing concerns about the security and reliability of these types of services.
Telephone numbers are a key part of your business. Without it, communications with your company are limited to email which
The new TTNC Help Centre & Developer Hub is now live
TTNC is pleased to announce the launch of our comprehensive new Help Centre and Development Hub https://help.ttnc.co.uk/&n
Enhanced Inbound Calls Webhook
TTNC has made some enhancements to our Inbound Calls Webhook: When this webhook is enabled you will receive a JSON payload
How to use call recording like a boss
Call Recording is not the most glamorous service we offer at TTNC. That said, I feel it’s a feature that has a wide range o
A note from the boss: where it all began 10 years ago
Let me start by admitting that I am a complete and utter nerd when it comes to data and numbers. I’m out of control! I love
5 of the best VoIP/SIP phones on the market
Choosing the hardware for your VoIP/SIP service requires a lot of research, which can be time-consuming. In this article, w
Product preview: Virtual Personal Assistant
As you may be aware, there are a lot of exciting things going on here at TTNC. We are in the midst of an exciting rebrandin
The good and bad of automated telephone answering systems
From a telephone number provider’s perspective, automated answering systems are part and parcel of our service. Delivering
Dialled Number Presentation vs Call Whisper - What’s the difference?
As a sales representative at TTNC, I get asked a lot of questions about our Call Management services. A lot of pe
Mini Case Study - how numbers break down barriers
In just a month’s time, runners will be gearing up to take part in the Morrisons Great North Run, all in aid of charity. Wh
UK Ringtone - helping you mix business and pleasure since 2008
For those of you who can’t stop working and don’t want people to know that really, you’re sitting next to a pool sipping on