TTNC News - November 2018
Company news
Exploring Blockchain for telephone number management
Ofcom, the UK's Communications regulator, is exploring how blockchain technology could help manage UK telephone numbers. Between now and April 2020, TTNC and other communications providers will be invited to trial the porting and management of millions of telephone numbers using blockchain and ledger technology.
We welcome this news as ultimately it should improve customer experience when moving telephone numbers and also help combat nuisance calls and fraud. You can read more about the project in our recent blog post.
Post Pay and Contracts
If you have been a TTNC customer for more than 12 months, and we have a good trading relationship, we will give you an opportunity to save money and time by committing to a contract and paying us in arrears by direct debit.
A contract ensures expectations and costs are clear, you can post-pay rather than pre-pay, charges will be consolidated each month and you’ll spend less time managing your account and payments. Please get in touch with your account manager or our sales team to see if we can help you.
New and enhanced features
Professional Voice Recording for Christmas
If you are looking to change any messages on your phone system to something more seasonal then check out our recently updated Voice Artists. We have also made it easier to find all of our available voice artists, and to listen to the various types of background music we can supply.
There are only a few weeks left and we won’t be processing any Voice Recording orders from the 21st of December until the 3rd of January 2019, so make sure you don’t leave it too late.
Read more
Fax and SMS Messages
Following GDPR and some of the changes made to the methods we use for file and message storage, we can confirm that Fax content (files) and SMS message content will not be removed from active accounts for the lifetime of that account.
myTTNC update
The design team have continued to work on the update to myTTNC, the components needed for the prototype are mostly complete and the wireframes are currently being worked on.
If you have any feedback, ideas or requests for myTTNC then please let us know, customer feedback is highly valued. Just send a mail to feedback@ttnc.co.uk.
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