Following customer feedback we are very pleased to announce the launch of our new Automatic Top Up system.
If you want to save time and not worry about Topping Up your account, then this new service is for you. It'll mean that you can concentrate more on your calls and think less about your call charge balance.
Whenever your Call charge balance goes below £5, your account will be automatically Topped Up with an amount you have chosen.
How it works The next time your account reaches £5 your account will automatically be Topped Up, we will also send you an email every time an Automatic Top Up is made.
If for some reason we are unable to take payment, we'll send you an email to let you know, if this happens you will need to Top Up manually using the Novero Platform and you will also need to re-activate the Automatic Top Up service.
There is no charge to use the Automatic Top Up service and it is very simple to set up; When you next add Call Credit to your account, just click on the "Activate Automatic Top Up" check box, select the amount you want to Top Up with and then enter your card details, and that's it!