Zapier: What is it, and how can it enhance your TTNC experience
Zapier is a web tool that allows you to connect apps you use every day to automate tasks and save time.
TTNC Call Recording Control
TTNC’s Call Recording Control service allows agents to pause and resume recording during the conversation, reassuring customer when processing payments and preventing sensitive data from being stored.
TTNC Ring Groups
Ring Groups are a great way to control and share the distribution of incoming calls amongst employees and departments
Changes to our call logs and data storage
We've made some changes to our platform and altered the way we collect, handle, and store data.
TTNC - Protection against over spending and bill shock
Nobody likes nasty surprises, and we all know that some destinations and telephone numbers can be expensive to call. As a c
SMS - Messaging The Masses
We know consumers love texts. 8.3 trillion text messages this year alone. 23 billion messages per day 16 million messages p
TTNC winner of ITSPA Award
ITSPA is the UK’s Trade Association for VoIP (Voice over Internet Protocol) and next-generation communication service provi
Call Recording and GDPR
Although Call recording has many uses and benefits, you should be aware of the legislation covering Call Recording and ensure that you are compliant with the new GDPR rules which came in to effect on 25th May 2018.
Enhanced Inbound Calls Webhook
TTNC has made some enhancements to our Inbound Calls Webhook: When this webhook is enabled you will receive a JSON payload
Infrastructure upgrades and introducing Docker Containers
Last year we completed a significant infrastructure upgrade. This included moving our entire infrastructure on to new hardw
myTTNC update - User Logins and Permissions
We’re very pleased to announce the latest enhancement to our service. This is one I’m sure will please a lot of our custome
How to use call recording like a boss
Call Recording is not the most glamorous service we offer at TTNC. That said, I feel it’s a feature that has a wide range o
5 of the best VoIP/SIP phones on the market
Choosing the hardware for your VoIP/SIP service requires a lot of research, which can be time-consuming. In this article, w
Product preview: Virtual Personal Assistant
As you may be aware, there are a lot of exciting things going on here at TTNC. We are in the midst of an exciting rebrandin
The good and bad of automated telephone answering systems
From a telephone number provider’s perspective, automated answering systems are part and parcel of our service. Delivering
Dialled Number Presentation vs Call Whisper - What’s the difference?
As a sales representative at TTNC, I get asked a lot of questions about our Call Management services. A lot of pe
UK Ringtone - helping you mix business and pleasure since 2008
For those of you who can’t stop working and don’t want people to know that really, you’re sitting next to a pool sipping on
10 hot myTTNC tips
You may be a whizz at using a certain application or the operating system of your choice, using features that the average u
Make it easier for customers to speak to you, with our new Click to Call service
Even in this digital age, most customers still prefer talking to companies over the phone. Despite the convenience of email
When call management services don't make callers happy
I had to make a doctors appointment yesterday. I looked online to get their contact number and saw that their phone lines o