45 million people were targeted by scam calls and texts this summer

New Ofcom research reveals that almost 45 million people in the UK have received potential scam texts or calls in the last three months.

News
Coronavirus scam calls and texts

Ofcom has received yet more reports of scam calls and texts relating to the coronavirus. Scammers call home phones and send text messages to mobile phones, which contain misinformation or could leave you out of pocket.

News
Company News - March 2021

The latest news from TTNC, the telecoms industry and the regulator this month - March 2021.

TTNC
Seven Tips to Stay Connected

Ofcom has published 7 tips to help you manage data and get your household the bandwidth they need, for video streaming, virtual meetings and voice calls.

Industry
Advice about Coronavirus scam calls and texts

With Coronavirus being one of the most talked-about subjects in history, it's no surprise that fraudsters are doing everything they can to exploit the situation.

News
Company News - November 2020

The latest news from TTNC, the telecoms industry and the regulator this month - November 2020

Company News
Scam calls fall by 75%

Scam calls using the 070 number range have decreased by 75% between October 2019 and September 2020.

News
Vulnerable customers: Ofcom's best practices

Ofcom sets out how TV, broadband and phone companies should treat those who are struggling.

News
Ofcom: Support for struggling bill payers

If you’re having problems paying your phone or broadband bill during the coronavirus (Covid-19) pandemic, you must speak to your provider as soon as possible to see how they can help.

News
Ofcom: Fewer nuisance calls, but more to do

Reports show that nuisance calls to UK landlines have fallen by 22% over the last 3 years.

News
Ofcom: advice about coronavirus scam calls and texts

Ofcom has reported an increase in related fraudulent calls and texts associated with Coronavirus as scammers are taking advantage of the panic.

Ofcom
Ban on selling ‘locked’ mobile phones

Some of the UK Mobile Phone providers sell locked mobile phones so they cannot be used on another network. Ofcom is now proposing to ban the sale of locked mobile devices to remove this extra hurdle for customers.

Regulatory
Ofcom fines company for 'Telephone Slamming'

After an eleven-month investigation, Ofcom found Fareham based service provider 'Onestream' guilty of Telephone Slamming and fined them £35,000.

Regulatory
10 million numbers released

Ofcom introduces new 020 4 number range for London. Ofcom has today announced the release of 10 million new phone number for the London area.

Virtual Numbers
Number spoofing

Unfortunately, there's a growing trend of nuisance callers deliberately changing their Caller ID to hide their identity, this is known as 'Number Spoofing'.

Ofcom
New Number Porting rules go live

Today, Ofcom announced that the Porting Override Request (POR) process is now live and has been rolled out as a standard process within the industry.

Ofcom
New Framework for fairness

In a bid to stamp out unfair practices and confusion, Ofcom’s Fairness Framework will support companies in their work to improve customer service and make fairness a core part of their business.

Ofcom
070 Number changes - Rules to combat fraud & unexpected call costs

Last year, Ofcom announced that from the 1st of October 2019, the cost to call an 070 Number would be the same cost as calling a UK Mobile Number.

Ofcom
Ofcom: New rules for contracts and best deals

Telephone, Broadband and Pay-TV customers must be warned when their minimum contract period is coming to an end, under new rules announced today by Ofcom.

Ofcom
Nuisance Calls & SMS: Joint Action Plan Update

Ofcom and the ICO have published an update on their joint action plan to tackle nuisance calls and SMS messages.

Regulatory
Fined for not providing access to 999 and 112 Emergency Services

Following an investigation, Ofcom has imposed a £24,500 fine to cloud communications company 'Vonage' for failing to provide uninterrupted access to 999 and 112 Emergency services.

VoIP
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