New rules to combat high call costs and scams

From October 1st 2019, phone users will have protection from high charges for calling ‘070’ numbers. These numbers are ofte

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New rules to stop nuisance calls

Ofcom, the UK's Communications regulator, has introduced new rules to prevent people from receiving unwanted calls which co

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Five new area codes added to the closed local dialling list

So the Ofcom consultation closed last month on changes to making local calls in five new area codes. From the 1st October 2

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Research into presentation of call charge information of non-geographic calls

Ofcom has today published the results of research as part of its consultation on simplifying non-geographic numbers. The r

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How much is the UK addicted to smartphones?

Ofcom publishes 2011 Communications Market Reports Ofcom today published its annual Communications Market Report into the U

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Ofcom amends Premium Rate Services (PRS) Condition and consults on regulation of some PRS services

Ofcom today amended the PRS Condition to require all controlled PRS providers from 1 September 2011 to comply with Phonepa

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Ofcom publishes Internet use and attitudes bulletin 2011

Ofcom has published its 2011 Internet use and attitudes bulletin – a round-up of key internet metrics across a variety of

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Ofcom's ongoing monitoring of rules to prevent silent calls

Now in it's 5th year, Ofcom have decided to extend this initiative against 'persons or organisations causing annoyance to c

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Ofcom accredits mobile phone price comparison service - Mobilife

Mobilife’s price comparison calculator has been awarded the Ofcom price accreditation scheme logo for meeting the terms of

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Changes to European telecoms law – benefits for UK consumers

Ofcom has confirmed a number of changes to its regulations that will benefit consumers, as a result of new European teleco

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Ofcom starts looking into 'bill shock'

Ofcom have asked consumers if they have received a one-off unexpectedly high mobile, landline or broadband bill in the past

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Ofcom's monthly update - April 2011

Ofcom have carried on implementing changes that were raised during their consultation in relation to the mobile termination

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Ofcom prepares for 4G mobile auction

Ofcom have announced that they want 'the benefits of 4G services to be available as soon as possible'. This has begun with

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Ofcom update: Ofcom confirms mobile termination rates for next four years

Ofcom have finally announced the plan for scaling mobile termination rates down over the next 4 years. This is big news, as

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Ofcom propose changes to available contracts

Ofcom have announced further suggested regulation changes due to new European laws taking affect in May 2011. This time it’

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Texting the emergency services – Ofcom proposes to safeguard scheme

As part of Ofcom’s recent consultation on changes to regulation due to new European law coming in May 2011, Ofcom are propo

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Porting phone numbers and compensation scheme

Ofcom have a been undertaking a wide-ranging consultation on a number of areas of regulation in order to reflect new Europe

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Ofcom update: Wholesale charge controls for 08 and 09 calls

Ofcom today published proposed wholesale charge controls on BT for calls made to 08 and 09. People use these numbers

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Ofcom Update: Ofcom publishes research on Text Relay services

Ofcom has today published research to assess how well the current Text Relay service is working for deaf and hearing-impai

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Ofcom Update: New silent calls rules come into force tomorrow

From tomorrow, 1 February, new rules come into force which are designed to prevent consumers being harassed by repeated sil

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Ofcom update: Ofcom consults on Draft Annual Plan 2011/12

Ofcom published its draft annual plan 2011/12 today and is holding a series of public meetings to hear people's views. The

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