Below you can find all of our posts tagged with Ofcom.
The latest news from TTNC, the telecoms industry and the regulator this month - March 2021.
Ofcom has published 7 tips to help you manage data and get your household the bandwidth they need, for video streaming, virtual meetings and voice calls.
With Coronavirus being one of the most talked-about subjects in history, it's no surprise that fraudsters are doing everything they can to exploit the situation.
The latest news from TTNC, the telecoms industry and the regulator this month - November 2020
Scam calls using the 070 number range have decreased by 75% between October 2019 and September 2020.
Ofcom sets out how TV, broadband and phone companies should treat those who are struggling.
If you’re having problems paying your phone or broadband bill during the coronavirus (Covid-19) pandemic, you must speak to your provider as soon as possible to see how they can help.
Reports show that nuisance calls to UK landlines have fallen by 22% over the last 3 years.
Ofcom has reported an increase in related fraudulent calls and texts associated with Coronavirus as scammers are taking advantage of the panic.
Some of the UK Mobile Phone providers sell locked mobile phones so they cannot be used on another network. Ofcom is now proposing to ban the sale of locked mobile devices to remove this extra hurdle for customers.
After an eleven-month investigation, Ofcom found Fareham based service provider 'Onestream' guilty of Telephone Slamming and fined them £35,000.
Ofcom introduces new 020 4 number range for London. Ofcom has today announced the release of 10 million new phone number for the London area.
Unfortunately, there's a growing trend of nuisance callers deliberately changing their Caller ID to hide their identity, this is known as 'Number Spoofing'.
Today, Ofcom announced that the Porting Override Request (POR) process is now live and has been rolled out as a standard process within the industry.
In a bid to stamp out unfair practices and confusion, Ofcom’s Fairness Framework will support companies in their work to improve customer service and make fairness a core part of their business.
Last year, Ofcom announced that from the 1st of October 2019, the cost to call an 070 Number would be the same cost as calling a UK Mobile Number.
Telephone, Broadband and Pay-TV customers must be warned when their minimum contract period is coming to an end, under new rules announced today by Ofcom.
Ofcom and the ICO have published an update on their joint action plan to tackle nuisance calls and SMS messages.
Following an investigation, Ofcom has imposed a £24,500 fine to cloud communications company 'Vonage' for failing to provide uninterrupted access to 999 and 112 Emergency services.
A warning to any Communication company who tries to stop their customers from switching to another provider.
In an attempt to protect people who use 118 directory enquiry services from high call charges, Ofcom is introducing a new price cap on all calls made to 118 numbers.
