Ban on selling ‘locked’ mobile phones
Some of the UK Mobile Phone providers sell locked mobile phones so they cannot be used on another network. Ofcom is now proposing to ban the sale of locked mobile devices to remove this extra hurdle for customers.
Ofcom fines company for 'Telephone Slamming'
After an eleven-month investigation, Ofcom found Fareham based service provider 'Onestream' guilty of Telephone Slamming and fined them £35,000.
Information, Connection and Signposting Services (ICSS) update
The PSA has introduced new Special conditions for all ICSS which will come in to force on 20 December 2019. The new special conditions aim to reduce confusion and protect people from high call charges when using an ICSS.
New rules for phone-paid subscription services
The Phone-paid Services Authority (PSA) introduced new rules for Phone-paid subscription services which came into effect on the 1st November 2019.
10 million numbers released
Ofcom introduces new 020 4 number range for London. Ofcom has today announced the release of 10 million new phone number for the London area.
Unfortunately, there's a growing trend of nuisance callers deliberately changing their Caller ID to hide their identity, this is known as 'Number Spoofing'.
New Number Porting rules go live
Today, Ofcom announced that the Porting Override Request (POR) process is now live and has been rolled out as a standard process within the industry.
New Framework for fairness
In a bid to stamp out unfair practices and confusion, Ofcom’s Fairness Framework will support companies in their work to improve customer service and make fairness a core part of their business.
070 Number changes - Rules to combat fraud & unexpected call costs
Last year, Ofcom announced that from the 1st of October 2019, the cost to call an 070 Number would be the same cost as calling a UK Mobile Number.
Ofcom: New rules for contracts and best deals
Telephone, Broadband and Pay-TV customers must be warned when their minimum contract period is coming to an end, under new rules announced today by Ofcom.
Document Verification for International Numbers
Regulatory enforcement related to phone numbers is on the rise around the world. This increased scrutiny is driven by various factors including increased incidents of misuse and abuse of phone numbers, and heightened national security concerns.
Number Porting Protection
Looking beyond current porting arrangements, Ofcom believes that it's time to transform how telephone numbers are administered, authenticated and ported.
Nuisance Calls & SMS: Joint Action Plan Update
Ofcom and the ICO have published an update on their joint action plan to tackle nuisance calls and SMS messages.
Price caps for intra-EU communications
New EU rules on retail price caps for intra-EU communications are being introduced and come into effect on the 15th May 2019.
New price cap on calling 118 numbers
In an attempt to protect people who use 118 directory enquiry services from high call charges, Ofcom is introducing a new price cap on all calls made to 118 numbers.
New rules to combat high call costs and scams
From October 1st 2019, phone users will have protection from high charges for calling ‘070’ numbers.
New rules to stop nuisance calls
Ofcom, the UK's Communications regulator, has introduced new rules to prevent people from receiving unwanted calls.