New rules to combat high call costs and scams

From October 1st 2019, phone users will have protection from high charges for calling ‘070’ numbers. These numbers are ofte

News
ISDN shutdown & the migration to SIP

There has been much deliberation in the industry as to when BT might switch off the PSTN and ISDN networks but there has ne

News
Switch providers with a text | Roam for less | £1.8m fine for Three

I have mixed feelings towards the news. I’m happy to see change, that as a consumer, we can benefit from. But when it highl

News
EE fined £2.7 million | www.maketheairfair.org

Mobile phone providers give us a lot to talk about. We’re using their services more than ever. Understandably how they go a

News
Industry Highlights - November 2016

What’s happened since our last blog post? Well, Vodafone have been fined £4.6 million, voice call volumes continue to fall

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Industry Highlights - September 2016

A good broadband service is a lifeline to most businesses these days. And with the increasing uptake of VoIP (Voice over In

News
Industry Highlights - August 2016

I always enjoy when Ofcom’s Communications Market Report comes out! There’s normally a gem of a stat or two. Here are just

News
Industry Highlights - June 2016

A theme about change seemed appropriate this week. The ability to change is a key aspect of consumer protection. Looking ba

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Industry highlights - May 2016

It’s understandable that Ofcom will spend quite a bit of time looking at the mobile phone industry. From their recent resea

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E.164 formatting on Caller IDs

If you currently terminate calls made to your TTNC virtual number to a SIP or IAX address, please read the notice below as

News
Mini Case Study - how numbers break down barriers

In just a month’s time, runners will be gearing up to take part in the Morrisons Great North Run, all in aid of charity. Wh

Telecoms
The death of 03 numbers?

If you weren’t already aware, on 1st July 2015 it became free to call an 0800 number from a mobile. This is fantastic news

Telecoms
Increase your business with a Freephone number

0800 numbers are a well known and very popular number range in the UK. The main reason is that it doesn’t cost anything to

Telecoms
Industry News - August 2014

It may still be the summer holidays but Ofcom have been active in the last month. It could be the only time of year when th

News
Industry News - June/July 2014

Here’s an overview of a few interesting developments to come from Ofcom over the last couple of months. We can’t live witho

News
Infographic - How the mobile phone has taken over the UK

Is it really surprising that the mobile phone is becoming the dominant form of communication? The advancement in the techno

Telecoms
How having a Local Number can benefit your business

In part 2 of our series looking at Local Numbers, we consider the cost to call this type of number. Local Numbers are widel

Telecoms
Five new area codes added to the closed local dialling list

So the Ofcom consultation closed last month on changes to making local calls in five new area codes. From the 1st October 2

News
A brief history of Local Numbers in the UK

Local Numbers are second nature to us. Certainly for me it’s difficult to imagine a time when area codes weren’t presented

Telecoms
How relevant is a local number's prefix?

There is quite often some degree of confusion when it comes to choosing a local number and it is mostly caused by the prefi

Telecoms
When call management services don't make callers happy

I had to make a doctors appointment yesterday. I looked online to get their contact number and saw that their phone lines o

Services
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