Ban on selling ‘locked’ mobile phones
Some of the UK Mobile Phone providers sell locked mobile phones so they cannot be used on another network. Ofcom is now proposing to ban the sale of locked mobile devices to remove this extra hurdle for customers.
Ofcom fines company for 'Telephone Slamming'
After an eleven-month investigation, Ofcom found Fareham based service provider 'Onestream' guilty of Telephone Slamming and fined them £35,000.
New rules for phone-paid subscription services
The Phone-paid Services Authority (PSA) introduced new rules for Phone-paid subscription services which came into effect on the 1st November 2019.
Document Verification for International Numbers
Regulatory enforcement related to phone numbers is on the rise around the world. This increased scrutiny is driven by various factors including increased incidents of misuse and abuse of phone numbers, and heightened national security concerns.
Number Porting Protection
Looking beyond current porting arrangements, Ofcom believes that it's time to transform how telephone numbers are administered, authenticated and ported.
Zapier: What is it, and how can it enhance your TTNC experience
Zapier is a web tool that allows you to connect apps you use every day to automate tasks and save time.
Fined for not providing access to 999 and 112 Emergency Services
Following an investigation, Ofcom has imposed a £24,500 fine to cloud communications company 'Vonage' for failing to provide uninterrupted access to 999 and 112 Emergency services.
Ofcom fines company £50,000 for breaking number porting rules
A warning to any Communication company who tries to stop their customers from switching to another provider.
Price caps for intra-EU communications
New EU rules on retail price caps for intra-EU communications are being introduced and come into effect on the 15th May 2019.
New price cap on calling 118 numbers
In an attempt to protect people who use 118 directory enquiry services from high call charges, Ofcom is introducing a new price cap on all calls made to 118 numbers.
Blockchain could be used to manage UK telephone numbers
TTNC to work with Ofcom to trial the porting and management of telephone numbers using blockchain and ledger technology.
New rules to combat high call costs and scams
From October 1st 2019, phone users will have protection from high charges for calling ‘070’ numbers.
ISDN shutdown & the migration to SIP
There has been much deliberation in the industry as to when BT might switch off the PSTN and ISDN networks but there has ne
Switch providers with a text | Roam for less | £1.8m fine for Three
I have mixed feelings towards the news. I’m happy to see change, that as a consumer, we can benefit from. But when it highl
EE fined £2.7 million | www.maketheairfair.org
Mobile phone providers give us a lot to talk about. We’re using their services more than ever. Understandably how they go a
Industry Highlights - November 2016
What’s happened since our last blog post? Well, Vodafone have been fined £4.6 million, voice call volumes continue to fall
Industry Highlights - September 2016
A good broadband service is a lifeline to most businesses these days. And with the increasing uptake of VoIP (Voice over In
Industry Highlights - August 2016
I always enjoy when Ofcom’s Communications Market Report comes out! There’s normally a gem of a stat or two. Here are just
Industry Highlights - June 2016
A theme about change seemed appropriate this week. The ability to change is a key aspect of consumer protection. Looking ba