Fined for not providing access to 999 and 112 Emergency Services

Following an investigation, Ofcom has imposed a £24,500 fine to cloud communications company 'Vonage' for failing to provide uninterrupted access to 999 and 112 Emergency services.

VoIP
Ofcom fines company £50,000 for breaking number porting rules

A warning to any Communication company who tries to stop their customers from switching to another provider.

Industry
Price caps for intra-EU communications

New EU rules on retail price caps for intra-EU communications are being introduced and come into effect on the 15th May 2019

Industry
New price cap on calling 118 numbers

In an attempt to protect people who use 118 directory enquiry services from high call charges, Ofcom is introducing a new price cap on all calls made to 118 numbers.

Ofcom
Blockchain could be used to manage UK telephone numbers

The Department of Business, Energy and Industrial Strategy has given Ofcom £700,000 to research how blockchain technology c

Virtual Numbers
New rules to combat high call costs and scams

From October 1st 2019, phone users will have protection from high charges for calling ‘070’ numbers. These numbers are ofte

News
ISDN shutdown & the migration to SIP

There has been much deliberation in the industry as to when BT might switch off the PSTN and ISDN networks but there has ne

News
Switch providers with a text | Roam for less | £1.8m fine for Three

I have mixed feelings towards the news. I’m happy to see change, that as a consumer, we can benefit from. But when it highl

News
EE fined £2.7 million | www.maketheairfair.org

Mobile phone providers give us a lot to talk about. We’re using their services more than ever. Understandably how they go a

News
Industry Highlights - November 2016

What’s happened since our last blog post? Well, Vodafone have been fined £4.6 million, voice call volumes continue to fall

News
Industry Highlights - September 2016

A good broadband service is a lifeline to most businesses these days. And with the increasing uptake of VoIP (Voice over In

News
Industry Highlights - August 2016

I always enjoy when Ofcom’s Communications Market Report comes out! There’s normally a gem of a stat or two. Here are just

News
Industry Highlights - June 2016

A theme about change seemed appropriate this week. The ability to change is a key aspect of consumer protection. Looking ba

News
Industry highlights - May 2016

It’s understandable that Ofcom will spend quite a bit of time looking at the mobile phone industry. From their recent resea

News
E.164 formatting on Caller IDs

If you currently terminate calls made to your TTNC virtual number to a SIP or IAX address, please read the notice below as

News
Mini Case Study - how numbers break down barriers

In just a month’s time, runners will be gearing up to take part in the Morrisons Great North Run, all in aid of charity. Wh

Telecoms
The death of 03 numbers?

If you weren’t already aware, on 1st July 2015 it became free to call an 0800 number from a mobile. This is fantastic news

Telecoms
Increase your business with a Freephone number

0800 numbers are a well known and very popular number range in the UK. The main reason is that it doesn’t cost anything to

Telecoms
Industry News - August 2014

It may still be the summer holidays but Ofcom have been active in the last month. It could be the only time of year when th

News
Industry News - June/July 2014

Here’s an overview of a few interesting developments to come from Ofcom over the last couple of months. We can’t live witho

News
Infographic - How the mobile phone has taken over the UK

Is it really surprising that the mobile phone is becoming the dominant form of communication? The advancement in the techno

Telecoms
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