What's happened at TTNC this month.
Unfortunately, there's a growing trend of nuisance callers deliberately changing their Caller ID to hide their identity, this is known as 'Number Spoofing'.
Making and receiving calls has never been easier! We are delighted to announce the launch of our brand-new Softphone App
Today, Ofcom announced that the Porting Override Request (POR) process is now live and has been rolled out as a standard process within the industry.
In a bid to stamp out unfair practices and confusion, Ofcom’s Fairness Framework will support companies in their work to improve customer service and make fairness a core part of their business.
Last year, Ofcom announced that from the 1st of October 2019, the cost to call an 070 Number would be the same cost as calling a UK Mobile Number.
Telephone, Broadband and Pay-TV customers must be warned when their minimum contract period is coming to an end, under new rules announced today by Ofcom.
The 11th Annual ITSPA Awards ceremony took place in London on the 1st of May 2019. TTNC come away with the award in the 'Best SOHO/Consumer ITSP' category.
What's happening at TTNC this month
Regulatory enforcement related to phone numbers is on the rise around the world. This increased scrutiny is driven by various factors including increased incidents of misuse and abuse of phone numbers, and heightened national security concerns.
Looking beyond current porting arrangements, Ofcom believes that it's time to transform how telephone numbers are administered, authenticated and ported.
Using SMS as a communications channel can be vital to the success of your business. Now the cost of sending SMS from your TTNC number has been slashed.
The reason we’ve decided to look at call charges before anything else is because nearly every customer pays for call charges, therefore any changes we make will have a big, positive impact for our customers.
SMS Messaging provides an immediate, personal way to communicate with your audience. Almost 75% of customers prefer an SMS rather than a phone call.
Ofcom and the ICO have published an update on their joint action plan to tackle nuisance calls and SMS messages.
A handful of our customers have recently asked questions regarding Webhooks and how they can be used beyond sending standard emails from Zapier.