What have freephone numbers around the world got in common?

One sad thing about working in the telecoms industry is that you notice and think about phone numbers wherever you go. I’ve

Telecoms
How can a phone number make a difference to your directory position?

The majority of our customers will be advertising in a directory of some description. Depending on what type business the

Telecoms
A guide to finding a call tracking provider

Tracking inbound phone calls is becoming a “must have service” for a lot of companies these days. If you’re doing any sort

Telecoms
Is using 0800 numbers in your advertising still the best way to get calls?

I see it every week in the Essex Chronicle when I’m looking at cars for sale. I ask myself, why would you use an 0800 numbe

Telecoms
Updates to myTTNC out now (v1.2)

At the beginning of March we launched myTTNC version 1.1, bringing with it a whole selection of new features including Addr

News
The confusion with VoIP

Voice Over Internet Protocol (or VoIP as it’s commonly know) is exactly as the name suggests – Internet telephony. But what

Services
Can a local, family run business use advanced call management features?

The straight answer is yes, they can, but this question did come up when I was speaking to a customer a couple of days ago.

Services
No one likes a clamping company - could using a Local Number help?

The answer to this is probably no. I can’t really think of a positive scenario for the person being clamped; but I suppose

Telecoms
Doctor's surgeries are still using 0844 numbers, but they are compromising

It was back in December that we last blogged about this. Pretty much the same story has popped up again, different online n

Telecoms
Paying for call forwarding as you go - but not worrying about topping up

It’s been about 8 years since I last had a Pay As You Go (PAYG) mobile and I don’t miss it at all. Sure, I’m probably spend

Services
What's better - knowing where your calls are coming from or knowing who's calling you?

Whichever way you answer this question, you’re clearly concerned about your customer’s experience when calling your busines
What can we learn from Manchester United's use of Local Numbers?

As Shaun was saying last week, when you work for a telecoms company you notice phone numbers a lot and are always thinking

Telecoms
Is it ok to use a 0845 number at the expense of your customers?

If you’ve been to the doctors or a hospital lately, you may have noticed all the posters dotted around offering help or adv

Telecoms
Use time plans to match your number to your business hours

Luckily not all of us are on call 24/7 and have far more reasonable working hours. But there's nothing worse than someo

Services
Don't advertise your mobile number; get a Local Number

When I tell people that we sell telephone numbers, they don't really get it. Which is pretty understandable. After all,

Telecoms
Updates to myTTNC released this week (v1.1)

myTTNC only launched 3 months ago and in that time we've received an excellent response from our customers. But rather

Services
Break free of negative perceptions surrounding 08 numbers

Just last month we were taking a positive look at 0800 numbers and 0844 numbers and we thought it's something we want t

Telecoms
Professional voice recordings to serenade your customers with

When people call you for the first time and hear your Call Greeting or Virtual Receptionist, it is important to get the rig

Services
Use your mobile to call 0800 numbers for free - Mobile 2 Freephone

0800 numbers are a fantastic range if you're a UK wide company and want to allow your customers to call you for free fr

Telecoms
A positive look at 0800 and 0844 numbers

A lot of the time we're saying negative things about 08 numbers. But they do have a place in your advertising. We also

Telecoms
The power of Information APIs (and what an API is)

When you think of the transfer of information over the Internet things such as email, websites, The Cloud, Skype or Interne

API
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