How-To: Use TTNC's Call Recording Control

TTNC’s Call Recording Control service allows agents to pause and resume recording during the conversation, reassuring customer when processing payments and preventing sensitive data from being stored.

News
Fined for not providing access to 999 and 112 Emergency Services

Following an investigation, Ofcom has imposed a £24,500 fine to cloud communications company 'Vonage' for failing to provide uninterrupted access to 999 and 112 Emergency services.

VoIP
Ofcom fines company £50,000 for breaking number porting rules

A warning to any Communication company who tries to stop their customers from switching to another provider.

Industry
Price caps for intra-EU communications

New EU rules on retail price caps for intra-EU communications are being introduced and come into effect on the 15th May 2019.

Industry
New price cap on calling 118 numbers

In an attempt to protect people who use 118 directory enquiry services from high call charges, Ofcom is introducing a new price cap on all calls made to 118 numbers.

Ofcom
TTNC News - November 2018

What's happened at TTNC this month.

Company News
TTNC News - October 2018

What's happened at TTNC this month

Company News
Blockchain could be used to manage UK telephone numbers

TTNC to work with Ofcom to trial the porting and management of telephone numbers using blockchain and ledger technology.

Virtual Numbers
New rules to combat high call costs and scams

From October 1st 2019, phone users will have protection from high charges for calling ‘070’ numbers.

News
New rules to stop nuisance calls

Ofcom, the UK's Communications regulator, has introduced new rules to prevent people from receiving unwanted calls.

News
TTNC News - August 2018

What's happened at TTNC this month.

Company News
Changes to our call logs and data storage ​

We've made some changes to our platform and altered the way we collect, handle, and store data.

GDPR
TTNC News - June 2018

What's happened at TTNC this month.

Company News
TTNC - Protection against over spending and bill shock

As a communications provider, we take a role and responsibilities seriously and try to protect our customers as much as we can.

Billing
TTNC News - July 2018

What's happened at TTNC this month.

Company News
SMS - Messaging The Masses

Quick & Efficient Messaging to the Masses via myTTNC, your real-time cloud communications platform. Confirmations, Reminders, Alerts, Notifications.

SMS
TTNC winner of ITSPA Award

TTNC wins Best VoIP Vertical Solution at the 2018 ITSPA Awards!

Comms Council UK
​Call Recording and GDPR

Although Call recording has many uses and benefits, you should be aware of the legislation covering Call Recording and ensure that you are compliant with the new GDPR rules which came in to effect on 25th May 2018.

Services
TTNC News - May 2018

What's happened at TTNC this month.

Company News
What is TTNC doing to be GDPR ready?

As many of you will be aware, the EU General Data Protection Regulation (GDPR) will come into force on 25th May 2018. TTNC is committed to protecting all information on our systems, and to being transparent about what data we hold and how we use it.

GDPR
Ofcom Statement: Guidelines for Calling Line Identification Facilities

On the 26th April 2018 OFCOM published a statement in relation to the guidelines for Calling Line Identification facilities.

Telecoms
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