A conversation with a customer - 0800 Numbers vs Local Numbers

A customer called to enquire about an 0800 number. A friend has advised her to get an 0800 number, but she was concerned ab

Telecoms
Call Recording - Enabling Training and Monitoring

Last time on our blog we were talking just generally about improving your customer’s experience through your telephone numb

Services
Better Customer Experience - Call Management Bolt Ons

Customer Experience is definitely a buzz phrase; but I like it. I like it more than Customer Service. I like the fact that

Services
Hunt Group - creating mobile office workers

It wasn't until I joined TTNC that I really knew anything about call forwarding. My only experience of call forwarding

Services
A Call Statistics walk through

We posted a couple of weeks ago about using unique telephone numbers to identify how well your different adverts contribute

Services
The many uses of Virtual Numbers - using unique numbers for your advertising

Virtual telephone numbers serve a number of different purposes. To start, it's improving your image. Say you're a

Telecoms
Fax to Email - updating a longstanding service

I don't know if it's right that I'm surprised by how often enquiries come up about Fax services. But they do an

Services
Uncertain times need flexible, cost effective business telephone number services

It's no secret that businesses everywhere are having to consider their expenses very carefully. As a Service Provider,

News
How to use Local Numbers & Non-Geographic Numbers to meet customer needs?

We've recently written about the benefits of Local Numbers and how they can get you more calls than 08 Numbers. We'

Telecoms
0844 numbers - are they better than 0845 “Lo-call” numbers?

08 numbers are having a tough time of it at the moment. Mobile phone users are not their friends. No one likes to pay nearl

Telecoms
How can a local number help you get more calls versus 03 or 0800 numbers?

I've had quite a few conversations recently with customers who are using either 03 numbers or 0800 numbers and are now

Telecoms
Telephone numbers, call tracking and Google Analytics

We've been talking a lot in the office about telephone numbers. Obviously you'd expect this from a company that sel

News
Mobile forwarding rates reduced by 2p/min

We're really pleased to say that we've just reduced our mobile forwarding rates by 2p/min. This change is across Pa

News
Need to call a 0800 number from your mobile?

Still no free calls to Freephone numbers from your mobile. And this issue has been running on for years. MoneySupermarket.c

News
The new London number - 0203 (& newly released 0207 and 0208 numbers)

The big city: London is a growing populous that demands everything and puts everything in demand. This is why Ofcom release

Telecoms
Introducing a new service from TTNC - Call Screening

We've just added a brand new service to our list of Call Management tools. Here's a little bit more information abo

Services
New 0207/0208 London numbers released

We've recently been able to release over 600 new 0207 and 0208 London numbers. So if you're gearing up for an Olymp

Telecoms
Reducing nuisance and silent calls - the Telephone Preference Service

On a personal level, I was aware of nuisance and silent calls; I get them at home and in the office and they can be irritat

Telecoms
Is your telephone number really working for you?

With any expense you make for your business you want to make sure that it's worth it. Your website, any advert, press r

News
PhonepayPlus: Changes to prior permissions from 1 September 2011

Notice to Industry: Changes to prior permissions from 1 September 2011 PhonepayPlus has today published a Notice to Industr

News
How much is the UK addicted to smartphones?

Ofcom publishes 2011 Communications Market Reports Ofcom today published its annual Communications Market Report into the U

News
Page 11 of 15
TTNC Logo