TTNC's year in brief

Christmas is nearly upon us after what has been the most extreme and challenging year for many people and businesses.

I'd like to start by saying a huge thank you to everyone in the TTNC team; they are the best people I've ever worked with, and I'm eternally grateful for their dedication, loyalty and hard work. In what are difficult and trying times, everyone in the team has done an outstanding job, whether it be keeping things running, building new services or continuing to provide the high level of customer service and support that we are known for. Well done and thank you team!

Despite 2020 being anything but ordinary, we have been able to achieve numerous things as a company, even while working from our respective home offices, dining rooms and back bedrooms.

As a company, we are lucky that we can work from home, with very few issues. Daily Zoom meetings help keep the communication between our various teams, and the Cloud-based nature of our services means that we have been able to offer our customer's great support as usual.

Here is a brief rundown of our 2020 highlights.

Company News Recap

Even though we have been distanced working for the first time, we have achieved a lot as a company this year, winning awards, helping communities and increasing our staffing levels.

Regulatory and Industry News Recap

A lot of the news coming from the industry was, as you would expect, focusing on the pandemic. However, announcements were made throughout the year, offering great reassurances for consumers and tightening of the regulations to help eradicate issues for users.

Product Recap

We have managed to achieve lots of important updates to our service and products over the last 12 months. Changes to make our system more user-friendly, updated functions in the back end to make things run smoother, and product amendments to offer our customers exactly what they want.